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IOTAP has skilled engineers who are familiar with Onyx, MS-CRM & Netsuite systems.
With Enterprise CRM you can manage the complexity of customer and partner relationships. Enterprise CRM provides web-based solutions for organizations to powerful strategies across sales, marketing and service organizations. By combining critical customer data with information from other business systems and the Internet, Enterprise CRM effectively manages key prospect, customer and partner relationships helping you build more profitable business networks and deliver real value.
Enterprise CRM such as Onyx, MS-CRM, etc sets the standard for scalability and delivers a certified reliable platform to deploy manageable CRM across the organization. With extensive use of XML at all tiers and Web services for interoperability, these CRM systems dramatically reduces the time and complexity of implementing your CRM application and integrating it with the rest of your environment.
We strive to help you realize the full potential of your CRM implementation. We have hence matured our CRM practices and fine tuned them to suit the customization, implementation and support needs of an CRM Application.
Our high-caliber technical team is equipped to provide you with seamless integration of MS-CRM/Onyx/NetSuite with core business systems: they can do fitment analysis to customize your implementation to your business processes, and build Business Intelligence Systems to tap the knowledge captured by CRM systems.
We have developed proven expertise through several full-life-cycle CRM implementation projects starting from Requirements Specification to Post – Go – Live Support. Our CRM certified consultants have extensive trans-continental exposure – having worked in the Americas, Europe and the Asia Pacific. This coupled with our proven multi-shore implementation methodology gives us an edge: we can provide you with a 24X7 support that allows you to perform above and beyond!
Some of the core highlights of our Onyx CRM Services
- Implemented Onyx Partner Portal 4.0 for brokers at a leading healthcare in Washington, USA.
- Customized Onyx Employee Portal for a leading market research in New York, USA.
- Modified core modules on Onyx Employee Portal 5.0 for one of the largest mutual fund organizations to improve performance and scalability.
- Implemented Onyx Analytics (Cognos Reportnet and Powerplay) reporting bundle and an Integrated Data Warehousing solution for a high tech company.